Privacy Policy for Rock Bottom - Reset Your Life
Last Updated: January 29, 2026
At Rock Bottom - Reset Your Life, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our iOS application. By accessing or using Rock Bottom - Reset Your Life, you consent to the practices described below.
Rock Bottom - Reset Your Life is a personal journey and goal tracking app designed to help you rebuild from challenging moments in life. We believe in transparency and are committed to safeguarding your sensitive personal reflections.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information
- Authentication: When you sign in with Apple, we receive a unique anonymous identifier. Apple does not share your email address or name with us unless you explicitly choose to share it.
- Personal Reflections: During onboarding, you provide written descriptions of your current challenges, goals, and areas you want to improve. This text is used solely to generate your personalized improvement plan.
- Payment Information: Subscription payments are processed securely through Apple's In-App Purchase system and Superwall. We do not have access to or store your credit card details, billing address, or other payment information.
1.2 Journey Data
- Journey Start Date: The date you began your journey, used to calculate progress milestones and unlock badges.
- Milestone Progress: Records of which achievement badges you've unlocked based on time elapsed since your journey start.
- Improvement Plan: The AI-generated personalized plan created from your initial reflections.
1.3 Device Information
- Device Type: iOS version and device model for app compatibility purposes.
- App Version: The version of Rock Bottom you're using to ensure proper functionality.
- Device Identifier: A unique device identifier used for analytics purposes (see Section 3.4).
1.4 Usage Data
- Product Interactions: We collect anonymized data about how you interact with the app, including screens viewed, buttons tapped, and navigation patterns. This helps us improve the user experience.
- Session Recordings: We use session replay technology to record anonymized sessions of app usage. See Section 3.4 for details on how we protect your privacy in these recordings.
What We DO NOT Collect:
- We do NOT collect IP addresses
- We do NOT collect location data
- We do NOT collect contacts, photos, or other device data
- We do NOT sell your data to third parties
- We do NOT use data for advertising purposes
2. How We Use Your Information
We use your information solely to:
- Generate Your Personalized Plan: Your initial reflections are sent to OpenAI's GPT-4 API to create a customized improvement roadmap tailored to your specific situation.
- Track Your Journey Progress: Calculate days since your journey start to unlock milestone badges and visualize your progress.
- Manage Your Subscription: Verify your subscription status to provide access to premium features through Apple's In-App Purchase system.
- Display Your Plan: Store and display your personalized improvement plan for ongoing reference.
- Sync Across Devices (Optional): If you enable iCloud sync, your journey data syncs across your Apple devices for seamless access.
- Improve the App: Analyze anonymized usage patterns and session recordings to identify issues, improve features, and enhance the overall user experience.
3. Data Sharing and Third-Party Services
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we work with the following trusted service providers to deliver core app functionality:
3.1 OpenAI
Your onboarding reflections are sent securely to OpenAI's API to generate your personalized improvement plan. OpenAI processes this data according to their privacy policy and data usage policies:
- What's Shared: Only the text you provide during onboarding describing your challenges and goals.
- Purpose: To generate your personalized improvement plan using GPT-4.
- OpenAI's Policy: https://openai.com/policies/privacy-policy
- Data Retention: OpenAI may retain API requests for up to 30 days for abuse monitoring, then deletes them. They do not use your data to train their models.
3.2 Apple Services
- Sign in with Apple: Provides secure authentication without sharing your personal information with us. Learn more: Apple's Sign in with Apple Privacy
- In-App Purchases: All subscription payments are processed by Apple. We receive only confirmation of your subscription status.
- iCloud (Optional): If you enable iCloud sync, your journey data is encrypted and stored in your personal iCloud account, not on our servers.
3.3 Superwall
Superwall provides our paywall and subscription management interface. They process:
- Anonymous device identifiers
- Subscription status and events
- Paywall interaction data (e.g., which subscription tier you viewed)
Learn more: Superwall Privacy Policy
3.4 Mixpanel (Analytics & Session Replay)
We use Mixpanel to understand how users interact with Rock Bottom and to improve the app experience. Mixpanel provides:
- Analytics: Anonymized data about app usage, including which features are used most, where users encounter issues, and how users navigate through the app.
- Session Replay: Recordings of user sessions that show screen content and interactions (taps, scrolls, navigation) to help us identify usability issues and improve the experience.
Session Replay Privacy Protections:
- Sensitive content is automatically masked: Text you enter about your personal challenges, your name, and your age are never recorded in session replays. These fields appear as black rectangles in recordings.
- Text inputs are always hidden: Any text you type into input fields is automatically masked by the SDK.
- No personal data in recordings: Session replays capture only anonymized interaction patterns, not your personal information.
- Used solely for product improvement: Session recordings are not shared with third parties and are used only to improve the Rock Bottom experience.
Learn more: Mixpanel Privacy Policy
3.5 Legal Compliance
We may disclose your information when required to:
- Comply with legal obligations, court orders, or government requests
- Protect the rights, safety, and property of Rock Bottom - Reset Your Life, our users, or others
- Investigate and prevent fraud, security issues, or technical problems
- Enforce our Terms and Conditions
3.6 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you via email and/or a prominent notice in the app before your information becomes subject to a different privacy policy.
4. Data Storage and Security
4.1 Where Your Data Lives
Rock Bottom - Reset Your Life stores most app data locally on your device. We do not operate servers or databases that store your personal reflections or improvement plans. Specifically:
- Local Storage: Journey data, improvement plan, and preferences are stored in your device's secure storage using iOS UserDefaults and app containers.
- iCloud (Optional): If enabled, data syncs to your personal iCloud account using Apple's encrypted CloudKit services.
- Analytics Data: Anonymized usage data and session recordings are stored on Mixpanel's secure servers.
4.2 Security Measures
We implement industry-standard security measures to protect your information:
- Encryption: All data transmitted to OpenAI and Mixpanel is sent over encrypted HTTPS connections.
- iOS Security: Your local data benefits from iOS's built-in security features, including app sandboxing and device encryption.
- Sign in with Apple: Provides two-factor authentication and privacy protections.
- No Passwords: We never store passwords because authentication is handled entirely by Apple.
- Sensitive Data Masking: Session replay automatically masks sensitive fields to prevent recording of personal information.
Important Security Note: While we implement strong security practices, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your data using industry best practices.
5. Your Rights and Choices
Depending on your location (including GDPR in the EU, CCPA in California, and other privacy laws), you may have the following rights regarding your data:
5.1 Access and Portability
- Access Your Data: All your data is stored locally on your device and is always accessible to you through the app interface.
- Export Your Data: Contact us at the email below to request a copy of any data processed through our third-party services (e.g., OpenAI API requests, Mixpanel analytics).
5.2 Correction
- Update Information: You can modify your journey start date, reset your journey, or update your improvement plan at any time through the app.
- Correct Inaccuracies: Contact us if you believe any data processed on your behalf is inaccurate.
5.3 Deletion
- Delete App Data: Deleting the Rock Bottom - Reset Your Life app from your device removes all locally stored data.
- Delete iCloud Data: Disable iCloud sync and delete the app to remove synced data from iCloud.
- Request Deletion from Third Parties: Contact us to request deletion of any data sent to OpenAI (though they automatically delete API data after 30 days) or Mixpanel.
5.4 Restriction and Objection
- Disable iCloud Sync: You can opt out of iCloud syncing at any time through iOS Settings.
- Limit Data Processing: Contact us to object to specific data processing activities where legally applicable.
5.5 Withdrawal of Consent
- You can revoke consent for data processing at any time by deleting the app or contacting us.
- Note that withdrawing consent may limit app functionality (e.g., you won't receive an AI-generated plan without sending data to OpenAI).
To exercise any of these rights, contact us at team@pathapp.net.
6. Data Retention
6.1 Local Data
Data stored on your device remains until you:
- Delete the Rock Bottom - Reset Your Life app
- Reset your journey through the app settings
- Manually clear app data through iOS Settings → Rock Bottom - Reset Your Life → Reset App
6.2 Third-Party Data
- OpenAI: API requests are retained for up to 30 days for abuse monitoring, then automatically deleted.
- Apple: Subscription records are retained according to Apple's policies for tax and legal compliance.
- Superwall: Subscription events are retained according to their data retention policy.
- Mixpanel: Analytics data and session recordings are retained according to Mixpanel's data retention policies and our account settings.
6.3 Legal Retention
We may retain certain data longer if required by law, such as transaction records for tax purposes or to comply with legal investigations.
7. Analytics and Session Recording
Rock Bottom uses Mixpanel for analytics and session replay to improve the app experience. Here's what this means for you:
7.1 What We Track
- Which screens you visit and how you navigate the app
- Which features you use most frequently
- Where you might encounter errors or confusion
- General usage patterns to understand user needs
7.2 What We DON'T Track
- The content of your personal reflections or challenges
- Your name, age, or other personal identifiers in recordings
- Any text you type into input fields
- Your location or IP address
7.3 Session Replay
Session replay creates anonymized recordings of how you interact with the app. These recordings help us:
- Identify and fix usability issues
- Understand where users get stuck
- Improve the overall app experience
Your privacy is protected: Sensitive information (your personal challenges, name, and age) is automatically masked and appears as black rectangles in recordings. We never see what you type in these fields.
8. Third-Party Links
Rock Bottom - Reset Your Life may include links to third-party websites or resources (e.g., OpenAI's privacy policy, support documentation). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.
9. Children's Privacy
Rock Bottom - Reset Your Life is not intended for users under 17 years of age. We do not knowingly collect personal information from children under 17. If we discover that a child under 17 has provided us with personal information, we will delete such information immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at team@pathapp.net.
10. International Users and Data Transfers
Rock Bottom - Reset Your Life is operated from the United States. If you are accessing the app from outside the United States, please be aware that:
- Your information may be transferred to and processed in the United States or other countries where our service providers operate
- These countries may have different data protection laws than your country of residence
- By using Rock Bottom - Reset Your Life, you consent to the transfer of your information to the United States and other countries for processing
For EU users: We rely on standard contractual clauses and other legal mechanisms to ensure adequate protection of your data when transferred internationally.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the personal information we've collected about you in the past 12 months
- Right to Delete: Request deletion of your personal information (subject to certain exceptions)
- Right to Opt-Out: We do not sell personal information, so there is nothing to opt out of
- Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To exercise these rights, contact us at team@pathapp.net. We may ask for verification before fulfilling your request.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
- Legal Basis for Processing: We process your data based on:
- Consent (for AI plan generation)
- Contract performance (to provide app services)
- Legitimate interests (to improve the app, prevent fraud, and analyze usage patterns)
- Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our data practices
- New features or services
- Legal or regulatory requirements
- Improvements to our security practices
How We'll Notify You:
- We will update the "Last Updated" date at the top of this policy
- For material changes, we will notify you through the app or via email (if we have your contact information)
- Continued use of the app after changes constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Your Consent
By using Rock Bottom - Reset Your Life, you consent to:
- This Privacy Policy and our data practices
- Sending your onboarding reflections to OpenAI for plan generation
- Processing your subscription through Apple and Superwall
- Local storage of your journey data on your device
- Optional iCloud syncing if you enable it
- Collection of anonymized usage data and session recordings for product improvement
You can withdraw consent at any time by deleting the app or contacting us.